Live demo

We built this for Priority Commerce

An AI-powered merchant support agent trained on your products, payment workflows, and the questions your merchants actually ask. Try it out.

Handles transaction lookups, billing questions, MX Merchant platform support, and chargeback inquiries across voice and chat.

I have a transaction that was declined. Can you look into it?

I'm seeing fees on my statement I don't recognize. Can you explain them?

How do I set up team member access in MX Merchant?

I received a chargeback notification. What do I need to do?

What Lorikeet Can Deliver for Priority Commerce

AI that understands payment processing, speaks your merchants' language, and resolves real issues.

Looks up transactions by ID, explains decline reasons, walks merchants through voids, refunds, and batch settlement issues.

Pulls merchant account details, explains statement line items, and breaks down effective rates so merchants understand what they're paying.

Guides merchants through dashboard setup, POS configuration, team member access, receipt customization, and QuickBooks integration.

This demo was built from scratch for Priority Commerce. Real logic for real scenarios.

Studied Priority's products, MX Merchant platform, merchant types, and common support patterns.

Scraped your public docs and structured them into searchable articles the AI references in real time.

Designed payment-specific logic: transaction lookups, fee explanations, chargeback guidance, and escalation paths.

Ran synthetic merchant calls through the system and iterated until the AI handled each scenario reliably.

Connected to your actual merchant data. Handling your real support volume. This sandbox is just the start.